Anti-Spam Policy
This policy governs the use of corelo.io, its subdomains, and associated email sending infrastructure.
Last updated: August 17, 2026
Corelo (corelo.io) is an event intelligence platform operated by Technologies Corelo Inc., Quebec, Canada. This Anti-spam Policy applies to Customer and Authorized Users and forms part of the Corelo Terms and Conditions.
Email sent from corelo.io and its subdomains, including updates.corelo.io, is limited to event-related invitations and transactional messages triggered by a Customer action for a specific recipient and a specific event.
Customer is solely responsible for the lawfulness of each send, including obtaining and documenting any required consent or other valid legal basis under applicable anti-spam laws, including Canada's Anti-Spam Legislation (CASL), the U.S. CAN-SPAM Act, and equivalent laws in other jurisdictions.
1. Permitted use
Email sent from corelo.io and its subdomains is limited to:
- Event invitations sent by an organization to its own attendees, employees, or clients.
- RSVP confirmations, calendar updates, and other transactional messages about an event the recipient was invited to.
- Event-related notifications triggered automatically by platform activity for that invitation or event.
2. Prohibited use
corelo.io and its subdomains may not be used to send:
- Unsolicited commercial email, bulk advertising, or marketing campaigns unrelated to a specific event invitation.
- Email to purchased, scraped, harvested, rented, or third-party supplied contact lists.
- Cold outreach or prospecting to recipients who have not been directly invited to a specific event by Customer.
- Any message to a recipient who has not been directly invited to an event by one of our customer organizations.
- Messages to a recipient who has unsubscribed, opted out, hard-bounced, or marked prior Corelo mail as spam, except where a purely transactional notice is required by law.
- Messages with deceptive headers, From names, subject lines, or sender identity, or that spoof Corelo or any third party.
- Content or sending patterns intended to evade spam filters, reputation systems, or abuse detection.
3. Consent and sender identification
Where a message is a commercial electronic message under applicable law, Customer must ensure it:
- Clearly identifies the sending organization and includes valid contact information.
- Uses accurate, non-misleading header information and subject lines.
- Includes a working unsubscribe or opt-out mechanism that is easy to use and honored without delay, and in any event no later than required by applicable law.
- Is sent only to recipients for whom Customer has express consent, implied consent, or another valid legal basis, and for whom Customer can produce evidence of that basis if requested.
4. List hygiene
Customer must maintain list hygiene, including prompt suppression of unsubscribes, invalid addresses, and spam complaints, and must not re-import suppressed contacts.
Corelo may suspend sending, suppress recipients, or terminate access where needed to protect recipients, mailbox providers, or Corelo's sending reputation.
5. Enforcement
Any Customer or user found to be using Corelo to send unsolicited bulk email is in material breach of the Terms and Conditions and is subject to immediate account suspension or termination.
Corelo may investigate reports, preserve relevant records, and cooperate with mailbox providers and authorities.
6. Contact
Questions about this policy or reports of misuse can be sent to jm@corelo.io. Please include the message headers, sending domain, approximate time, and any other information that helps Corelo investigate.
Entity: Technologies Corelo Inc., Quebec, Canada